Upcoming maintenance for drill-through relational database in the North Europe region from 03-28-2026 03:00 CET to 03-28-2026 04:00 CET

Dear Valued Customers,

We would like to inform you about the upcoming planned maintenance activities carried out by our Cloud Service Provider (CSP) on the Relational Database server hosted in the North Europe cloud region.

This maintenance will ensure that the environment remains secure, stable, and up to date.

By keeping the platform current, our CSP helps safeguard service continuity and optimizes the long‑term reliability of the database workloads.

Scheduled Maintenance Window:

• Date: Sat, 28 Mar 2026
• Time: 02:00 to 03:00 UTC or 03:00 to 04:00 CET

Impact to Jedox customers

During the maintenance period, the Relational Database server will experience a brief drop in connectivity.
This may affect temporarily drill‑through operations and the execution of history-related processes in their ETL applications.

Post maintenance actions by Jedox:

Our engineers will be actively monitoring your environment after the maintenance to perform thorough post‑maintenance checks and take immediate corrective action if needed.

Questions or Concerns?

If you have any questions or require assistance, please don’t hesitate to contact our Support team via the Jedox Customer Portal.

Thank you for your continued trust and partnership.