Upcoming maintenance for drill-through relational database in West Europe cloud region from 04-18-2026 04:00 CEST to 04-18-2026 05:10 CEST

Dear Valued Customers,

We would like to inform you about the upcoming planned maintenance activities carried out by our Cloud Service Provider (CSP) on the Relational Database server hosted in West Europe cloud region.

This maintenance will ensure that the environment remains secure, stable, and up to date.

By keeping the platform current, our CSP helps safeguard service continuity and optimizes the long‑term reliability of the database workloads.

Scheduled Maintenance Window

Date: Sat, 18 April 2026
Time: 02:00 to 03:10 UTC or 04:00 to 05:10 CEST

Impact to Jedox customers in West Europe

During the maintenance period, the Relational Database server will experience a brief drop in connectivity.
This may affect temporarily drill‑through operations and the execution of history-related processes in their ETL applications.

Post maintenance actions by Jedox

Our engineers will be actively monitoring your environment after the maintenance to perform thorough post‑maintenance checks and take immediate corrective action if needed.

Questions or Concerns?

If you have any questions or require assistance, please don’t hesitate to contact our Support team via Jedox Customer Portal.

Thank you for your continued trust and partnership.