Security Update: PHP2Shell - Emergency Patch Deployed for Jedox Supported Version

Dear Customers,

We would like to inform you that we are aware of two recently disclosed industry-wide security issues: a critical vulnerability in PHP, the technology behind Jedox Web, and a security incident involving a certificate authority that may affect how systems verify secure connections. Both issues have been assigned a critical severity rating of 9.2 out of 10 (critical).

Our Engineering, Cloud, and Security teams have been working closely in the past hours to assess these issues and take the necessary steps to protect our products and services.

For the Jedox supported version, an emergency security patch has been successfully deployed, and the identified PHP vulnerability has been fixed. Our teams continue to monitor developments and assess whether any further measures are required in response to the reported issues.

For customers using older, unsupported Jedox versions, as a precaution, access to affected Jedox Cloud environments running these versions is being restricted until an upgrade can be completed. We recommend upgrading to a supported version to benefit from the latest security protections.

We will continue to closely monitor the situation and provide further updates as relevant information becomes available. While the technical details and official vendor guidance continue to evolve, our teams are reviewing the available information and evaluating any additional mitigation measures that may be necessary.

We understand the importance of these security matters and the trust you place in Jedox to help protect your data and systems. We sincerely appreciate your patience and understanding while our teams continue to address these issues and ensure the security of our products and services.

Please keep in mind that this is an industry-wide security issue.

To upgrade your instance to the supported version, please do not hesitate to contact our [Support Team.](https://my.jedox.com/s/login/?ec=302&startURL=%2Fs%2F)

– The Jedox Team