Scheduled Maintenance - Temporary Cloud Service Interruption from 11-09-2026 22:30 CET to 11-10-2026 00:30 CET

Dear Customers,

We will perform scheduled maintenance on the infrastructure supporting our cloud environments as part of our ongoing efforts to enhance platform stability and reliability.

Scheduled on: November 9, 21:30-23:30 UTC

Expected impact: During the planned maintenance window, scheduled outside of business hours, the affected cloud environments will undergo a restart and will be temporarily unavailable. This interruption is an expected part of the planned infrastructure changes.

Customer action: No action is required. No changes to your existing environment or configuration are expected as a result of this maintenance.

Our Cloud Support team will monitor the maintenance activities and address any unexpected issues that may arise.

We apologize for any inconvenience this temporary service interruption may cause and appreciate your patience and understanding as we continue to maintain and improve the reliability of our cloud services.

For questions or assistance, please contact Support through the Jedox Customer Portal.

-Jedox Team